F.A.Q.

We accept the following payment types:
 
- Cash
- Cheque
- Credit card (excluding American Express)
- EFTPOS
- Direct Debit
- Health fund claims on the spot through HICAPS
- Veterans affairs gold card holders
- Vouchers under the NSW Health prosthodontic care scheme (OHFFSS)
- Approved payment plans with Certegy Ezi-Pay
 
If you are interested in an interest free payment plan for your denture service, Please contact the clinic for more information.
There can be many reasons for dentures to fall out. Most commonly the reason is that the supporting structure under the denture has shrunk and the denture no longer fits. To resolve this, a reline is required to improve the fit.
Dentures should be relined as the supporting structure under the denture is constantly changing shape. Due to this, dentures do not fit accurately after a period of time. Ill fitting dentures can cause many problems including tissue hyperplasia (excess tissue growth), loss of chewing ability due to loss of vertical dimension (distance between nose and chin) and breaking the denture due to forces on the denture being distributed unevenly.
One day. We like to see you at 8am or 8.30am to take an impression, and give you the denture back at 2pm or 2.30pm the same day. If you are not able to be here early in the day, the denture will be returned to you the following day.
Dentures should last 8-10 years with the proper care and maintenance. Cleaning with Prozcare Paste (or soap) will prevent abrading the dentures during cleaning, and relining every 2-3 years will ensure the denture fits well.
Dentures need to be replaced as the supporting structure changes shape over time and the teeth wear.
This is dependent on the treatment that is required. Generally, a new set of dentures takes 2.5 to 3.5 weeks as we try to see you once every 3 working days. This can vary depending on your ability to make appointments, chrome frameworks being made, or even public holidays.
Yes. We do not keep your old dentures. This is in case you have any sore spots in the short term you can wear the old dentures until the sore spots are fixed. In the long term it is handy for when the new dentures need to be relined so you do not have to go without teeth for a day, if the new dentures ever break you have a spare set until the dentures can be repaired, or if you ever lose the dentures it can get you through until a new set can be constructed.
We recommend using Prozcare Paste and a denture brush to clean the denture. However, soap is a good alternative as well. Prozcare Paste and denture brushes are available for purchase from reception. You should never use toothpaste to clean you denture. If there is a stain on the denture, try soaking it in brown vinegar overnight. You can also try half a glass of warm water with a teaspoon of bicarbonate of soda, or mix the vinegar with the bicarbonate of soda.
No. You should never use toothpaste to clean any denture. Toothpaste is great for natural teeth but dentures are not as hard as natural teeth. As toothpaste is abrasive it will wear the denture away more quickly than if Prozcare Paste or soap is used.
Using Prozcare paste (or soap and water) with a toothbrush, hold the denture so the teeth are closest to you and brush down the tooth and onto the pink plastic. Continue by then brushing the chewing surface of the teeth and the surface of the teeth where your tongue goes (as well as the plastic). Finish by turning the denture over so the teeth are away from you and clean the fitting surface thoroughly.
This depends on each individual case but there are various points to consider. Generally, plastic dentures are quite thick and cover a large surface area. This is to give the denture strength so it does not break too easily. However, if there are very few teeth remaining in your upper jaw, covering the roof of the mouth can give the denture more stability and retention. It is quicker and easier to add a tooth onto a plastic denture if you loose any more teeth in the future. A metal denture generally does not cover as much surface area as a plastic denture and is usually thinner as it is a lot stronger. This is usually a good option if there are not too many teeth to be replaced. It does take longer to add a tooth to a metal denture if you loose any more teeth in the future. As with everything, price is always a consideration. Plastic dentures are cheaper than metal dentures. For an exact quote, call and arrange an appointment to speak to one of our prosthetist's.
Dentures can break for a number of reasons. The denture plastic is quite resilient but dropping the denture onto tiles can cause it to break or chip. If you are eating and the denture breaks, the most common reason is that the denture is not fitting well and this is causing a see-saw action on the denture so it breaks down the weakest point. Another factor can be the relationship between top and bottom dentures is not quite right and it is causing an uneven distribution of forces. Repairing a denture normally takes a few hours but we do need to consider the reason why it breaks and fix the cause and not just the break itself so it does not keep happening.